Get in Touch

We're here to help you and your child succeed in learning Punjabi. Reach out to us with any questions, concerns, or feedback.

Contact Information

Email Support

Get help via email

support@punjabinest.com

Support Hours

When we're available

Monday - Friday: 9:00 AM - 6:00 PM EST

Saturday: 10:00 AM - 4:00 PM EST

Sunday: Closed

Response Times

Email SupportWithin 24 hours
Live ChatWithin 5 minutes

Send us a Message

Frequently Asked Questions

How quickly will I get a response?

We typically respond to all inquiries within 24 hours during business days. For urgent technical issues, please email us directly.

Can I get help with my child's progress?

Absolutely! Our support team can help you understand your child's learning progress and provide personalised recommendations.

Do you offer phone support?

We provide comprehensive support during our business hours. You can reach us via email for assistance.

What if I need technical help?

Our technical support team is available to help with any platform issues, audio problems, or device compatibility questions.

Can I request new features?

We love hearing from our community! Please use the "Feature Request" option in the contact form to share your ideas.

Is support available in Punjabi?

Yes! Our support team includes native Punjabi speakers who can assist you in both English and Punjabi.